Complaints Procedure

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Emily Lynch 
 
29 April 2024
 
 
  
10 out of 10 service from the lovely Chris at Brown & Co. So attentive and punctual. Happy to answer any queries. He supported us as first time buyers from start to finish, completed in 7 weeks!!  Cannot recommend them enough. Thanks again Chris.  -  Emily & Chris
  
 
  
 
 
 
  
 
 
 Chris 
 
11 April 2024
 
 
  
Great service from start to finish, can't recommend enough, fantastic communication.
  
 
  
 
 
 
  
 
 
 Laura McKenzie 
 
29 February 2024
 
 
  
I would recommend Chris and his team to anyone looking to sell their home! Their recommendations, hard work and communication throughout this whole process has been amazing! Nothing was ever any trouble and they genuinely seemed to have our best interest at heart. Also, on top of all this was the fact that the flat rate price, is real!! An estate agent without the worry about the costs!  Great people!
  
 
  
 
 
 
  
 
 
 Sharon Brophy 
 
15 February 2024
 
 
  
I honestly couldn't rate Chris and the team highly enough and I would recommend their services to anyone when selling your home.  We were quite specific with our buying and selling  requirements and Chris was very professional and patient in supporting and guideing us through it all. He was very knowledgeable about the housing market in our area and provided us with invaluable, honest communication and advice which really helped us to achieve what we wanted in selling our home to the right buyers and purchasing our new dream home. Even with a few bumps in the road Chris made sure the process was stressfree for us throughout and that we got the outcome we wanted.  If your looking for a knowledgeable, professional, personal agent to sell your home with a service tailored to suit your needs,  look no further than Brown & Co!!
  
 
  
 
 
 
  
 
 
 Linda Britain 
 
15 February 2024
 
 
  
Excellent service from Chris and all the team .
Friendly ,efficient and professional .Highly recommended.
  
 
  
 
 
 
  
 
 
 Nicola Moffat 
 
15 February 2024
 
 
  
Great service! Chris put in so much work to help us sell our house & was very knowledgeable. Would highly recommend and if I sell in future I would 100% use Brown & Co again.
  
 
  
 
 
 
  
 
 
 Nikky Dinning 
 
31 January 2024
 
 
  
I cannot recommend Chris and his team enough. The sale of our house was a big step for me and my family as it was our first family home with so many special memories and Chris was the absolute perfect person to help us on that journey. From the initial discussion through the day of the sale and beyond, he was more supportive than we could have ever asked for. Even when we had the stress of having to put our house back on the market due to our initial buyers falling through, he helped guide us on best next steps. His knowledge of the industry is unparalleled and it being a family business just gives everything an even more special feeling. Thank you Chris, Laura, Christeen and Angela. You were all the absolute dream team. We can’t ever thank you all enough. If you are selling your house please trust me when I say they are the absolute best in the business.
  
 
  
 
 
 
  
 
 
 Angela 
 
22 September 2023
 
 
  
First class service from Chris and the team. Very professional and honest. Kept me informed throughout the whole process. Would definitely recommend Brown & Co.